Returns & Exchanges
At Croft Mill, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return any item in its original condition within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Log in to your account and select the items you wish to return from your order history to generate a return authorization number.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.
Ship the Parcel
Affix the provided return label to your package and drop it off at any authorized courier location or local post office.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing